Cloud PBX, contact center dialers and wholesale voice, worldwide
Coming soon · Call tracking

Call tracking that shows which ad made your phone ring

We're building call tracking into PalFone. Each campaign, keyword or listing will get its own tracking number, and every call will be logged with its source. Join early access to try it first.

Launching soonEarly-access pricingBuilt on PalFone numbers
Why it matters

What call tracking will help you do

Cut wasted ad spend

Find campaigns that bring clicks but no calls.

Prove ROI per channel

Compare search, social, print and outdoor on cost per call.

Hear what callers want

Recordings and transcripts show what customers ask.

Act in real time

Calls appear in the dashboard the moment they ring.

How it will work

How it will work

Pick tracking numbers

Choose numbers for each campaign, or a pool for your website.

Place them in your ads

Add numbers to ads and listings, plus one script on your site.

Watch calls arrive

See caller, source, keyword, duration and outcome for every call.

Features

Planned features

Dynamic number insertionA unique number per website visitor.
Static tracking numbersOne number per ad, listing or flyer.
Keyword-level trackingThe search term behind each ad call.
Call recordingAutomatic recording and playback.
Transcription & AI summaryCalls as text with intent tags.
Lead scoringScore calls by duration or keywords spoken.
Missed-call follow-upAutomatic SMS or WhatsApp.
Spam filterBlock repeat junk callers.
Number portingAdd tracking to numbers you already have.
Use cases

Who it's for

Performance marketers

Optimise bids by cost per call instead of cost per click.

Local businesses

Find out which listings and ads bring the most calls.

Agencies

Show clients call results per campaign.

FAQ

Questions about call tracking

When will call tracking launch?

We're finishing it now. Join early access and we'll contact you as soon as you can try it.

What is call tracking?

Call tracking assigns a unique phone number to each marketing source. When someone calls, the call is forwarded to your team and logged with its source, so you know which campaign produced it.

Can I use PalFone today?

Yes. Cloud PBX, Contact Center and Wholesale VoIP are available now, and call tracking will plug into the same account.

Get started

Join call tracking early access

Leave your details and we'll invite you as soon as it's ready. Cloud PBX, Contact Center and Wholesale VoIP are available today.

Join early access

We reply within one business day. Your details are used only to answer this request.

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